How can we help?
If you're having trouble with MindMuscle, have a question about your account, or want to share feedback, contact us directly.
Contact
Email: support@mindmuscle.app
Developer: MindMuscle / Rich Parrish
Location: New York, NY, United States
For the fastest response, include the device model, iOS version, app version, and a short description of what happened. Please do not email passwords or other sensitive credentials.
Common issues
Sign-in problems
Coaches sign in with their phone number and a one-time code. Athletes join with an invite code from their coach. An athlete who added a phone number under Settings → Account Recovery can sign back in with it on a new device. If the problem continues, email support with how you signed in and the exact error message.
Programs or training not appearing
Check your network connection and reopen the app. If you're an athlete working with a coach, confirm that the coach has assigned the intended program to your account.
Deleting your account and data
You can delete your account at any time in the app: open Settings → Delete Account and confirm. This permanently removes your account and data, as described in the Privacy Policy. If you can no longer open the app, email support@mindmuscle.app with the subject “MindMuscle data deletion request.” We may need to verify that you control the account before completing the request.
Bug reports and feature requests
We welcome both. Please include enough detail to reproduce a bug, or describe the goal behind a feature request so we can understand the use case.
Privacy
See the MindMuscle Privacy Policy for information about data handling and your privacy choices.